Go-Live Policy

SocioMee (“Company,” “we,” “our,” or “us”), helps you to explore Go-live, which has different benefits to share your thoughts and feelings, and you can connect with different people all across. Further, we use and share your information when you are using our app.

The privacy policy is meant to help you understand what information we collect, why, and how you can manage, export, and delete your information.

Further, the privacy policy is integrated into and forms parts of the company’s terms and use. We strongly urge you to read the entire policy and ensure that you understand each point of this and also agree to it.

The Go-live privacy policy describes how you can use the data and how. We urge you to make use of all services as per their rules. It could be proven unethical if you tend to go in other ways. We are responsible for the personal data to us in this privacy note.

However, we build a range of services that can help millions of people to explore and even interact with people all across the globe. In turn, this will make us get started with everything quickly and protect all your information.

Using our services along with our website or app signifies the acceptance of this policy. If you disagree with our policy, we recommend you not undertake our services. If you further have any queries, then you can reach us. We will help you to solve your problem as soon as possible.

Information we collect:

We are in the process of collecting two kinds of information of yours. This can be your data and also non-personal information. Personal information can be your name or email address. Whereas when it comes to non-personal information, it does not relate to any identified or anonymous nature of the person. Hence this section will let you know what type of data we collect.

  •  personal information?

    There are different personal information that we collect, and those are-

  • Registration information

    At the time of registration of the service, we request certain personal information from your side. This is the email address, mobile number, name, and social media identifier.

  • Contact list

    We have the authority to access your contact list to track other users’ mobile phone numbers.

  • Information of payment

    You must provide us with the billing information whenever you decide to purchase or withdraw funds from our service. The information you need to submit depends upon the type of billing information you have opted for.

  • Device identifiers and data

    When you access or visit the service, we will collect your IP address, your precise geolocation, and other information transmitted by your device. 

  • Log-in history and usage information

    We also collect technical information from your device to enhance the service’s functionality and deliver a better experience.  

  • Communication information

    When you send us an email or contact us via support, we collect the shared personal information. This may include your name, email, and other information you choose to provide.

SocioMee Privacy Policy

1. Non-personal information

We do the process and use the non-personal information (this can be the aggregated information). This concerns the way users interact with the service. This can be for service or information (advertising and marketing purposes).

2. Tracking technologies

When you visit or access our website, we use cookies, pixels, beacons, local storage, and similar technologies. This helps us automatically track your details. Different tracking technologies can be taken into consideration.

Some strictly necessary technologies

Performance tracking

Advertising tracking technologies

We store tracking technologies when you are visiting or accessing our website. 

These are often called first-party tracking technologies. Further, they are used by other third-party technologies as well. There are many ways through which you can manage or change your preference. This can be done by undergoing a cookie setting.

Further, you can also withdraw your consent to a personalized advertising experience. This can be done by using your device settings. 

3. Data Sharing

  • We are not in business to sell, rent or even share your information with third parties (as described in the privacy policy). The personal information will only be disclosed to the recipient as per the requirement. We do share personal information with any of the following receipts. 
  • Any service provider that engages with our services. 
  • It can be with our affiliate companies. 
  • Third-party service provider, payment service provider, and processor.
  • Any third party who investigates detects or also illegal activity. 

4. International data transfer

We may disclose or transfer personal information to our subsidiaries, affiliated companies, and subcontractors, all in different jurisdictions. However, if you are under the age of consent, you can use the services only if the consent is given or authorized by the holder of parental responsibility. 

But if we get that the person has not obeyed any rule or is not under the age of consent, then we have the authority to delete the content. 

How to access your details

5. Retention of your data

If you have registered with an account through our services, the company will retain your personal information when your account is active.

6. Right, you are liable to

You can access or delete any information that is related to you. 

To manage or update any information that relates to you, including if any of your personal information is incorrect or you want to change it. Further, you can also request to change any of your personal information to us (but except the information required to be kept in its original form and under the Europe law and regulations, and this will cover-

That we will protect you from making use of your personal information.

To object to the processing of your personal information for marketing aspects. 

Or to withdraw your consent to our processing activities.

7.How can you delete your information?

Whether you own an apple device or an android, you can quickly delete the data by Profile Menu > Settings > Account Settings > Delete Account.

However, when you request to delete your account, you will not be able to recover your data.

Also, you must note that account deletion requests are subject to our retention policy, and this case differs with the

8. Registered users

When registered users with us, your account deletion process will be done within 30 days. You could also reactivate your account within the processing time.

9. Changes to the privacy policy

We reserve the right to change our privacy policy, so we urge you to revisit our policy now and then to ensure the changes. However, we provide sustainable notice on changes to our policy and even mail you regarding the changes made.

10. GDPR

The data protection law of Europe came into force in 2016 and is directly applicable and has a directly consistent effect on member states. The establishment may take any form and is not necessarily a legal entity registered in the EU member state. The policy enforces other information related to personnel relating to the identified natural person.

Further, GDPR creates more rules towards the processing of special categories as well as personal data relating to race, religion, sexual life, data about health, genetics, and biometrics) and even criminal offences as well. 

It is concerned with personal processing data and can be processed by either controller or processor. The controller is the decision maker, and the processor processes personal data on behalf of the controller. 

11. Registration

There is no EU-wide system registration or even notification; GDPR seeks to prohibit indiscriminate general notification obligations. We may, in regard to this, impose notification obligations for specific activities. The requirement to consult the supervisory authority in some instances follows data protection.

12. Data protection law

GDPR supersedes external accountability to authorities (registration or even notification) with rigorous demand for internal accountability. In this, both controller and processor are required to maintain the record containing the specific details of the organisation’s personal data. 

13.Collection and processing

In this section, controllers are responsible for compliance but with different principles.

It must be processed lawfully, fairly, and in a transparent manner.

Collect in an explicit, specified, and legitimate manner and not in an incompatible manner. 

Be adequate, limited to what is necessary about the purpose of “the data minimization principle and the accuracy principle.

Processed in a manner that assures appropriate security of personal data.

14.Legal Basis

To satisfy the legal principle, each use of personal data must be satisfied concerning the processing data. The legal basis under which data is processed is section 6 (1) with the data subject’s consent.

Where vital for the performance of a settlement to which the facts subject is party, or to take steps at the request of the data subject previous to getting into an agreement; wherein necessary to conform with a criminal obligation (of the EU) to which the controller is a concern; in which essential to guard the crucial pursuits of the statistics situation or another person (typically recognized as being constrained.

to ‘lifestyles or death’ scenarios, including clinical emergencies);

in necessary for the performance of a challenge achieved in the public hobby or inside the workout of a reliable authority.

Vested in the controller; or where vital for the functions of the valid interests of the controller or a 3rd party (that’s subject to a balancing check, in which the pastimes of the controller must not override the pastimes or fundamental rights and freedoms of the subject of the record. Observe also that this foundation can not be relied upon with a public authority’s aid in its tasks’ performance).

15.Special category data

Processing of the particular category is Prohibited except where one of following exceptions where any one of the following exemptions applies.

Explicit consent of data subjects is necessary for carrying out any obligations or in limited circumstances by non-profit organizations.

Wherein necessary for motives of public hobby inside the vicinity of public health, such as defensive in opposition to serious go-border

threats to fitness or ensuring excessive fitness care requirements and scientific products and devices.

16.Criminal convictions

Processing of any personal data connecting criminal convictions and offences is prohibited unless carried out under the control of a public authority.

17.Transparency (Privacy Notices)-

Considerably focus on transparency that is the right for the data subject 

(to understand why user data is used), and what rights are available for data subject to control processing. The different information provided by the controller to the data subject is concise, transparent, and easily accessible. The following information at the time of data is obtained.

This covers the identity and details of controllers and the contact details, respectively.

Details of international transfer, the right to withdraw consent, and the rights of the data subject, including the right to access, rectify, require erasure, restrict processing, object to processing, and data portability.

18.Right to the data subject

Records topics revel in various rights to govern the processing of their private data, some of which are very extensively relevant,

even as others most straightforward apply in pretty limited situations. Controllers have to offer facts on movement taken in reaction to requests within one calendar month as a default, with a limited proper for the controller to extend this period, thereby further months where the request is quite hard

19.Retention of data

We keep your data as long as we provide you with the service of Go- Live. We ensure to protect your data and not use it for any other purpose.

We maintain the performance of the SocioMee Go- Live  service. 

Ensure to maintain data-driven business decisions about the new features and also offering.

Compliance with our legal obligations.

Also, the resolutions of disputes.

Criteria for determining the retention period include the following consideration.

We keep the duration of the data retention as short as possible. Our system is designed so that it deletes personal data after 90 days.

Personal data is also retained for a reasonable period. In this manner, we deliver personalized service to our customers. We store streaming history as long as the user is in active mode.

Users can edit or access information on themselves, and if this happens, we store this information as long as users wish. Your email address for the Go-Live and other necessary information from the profile will be stored until you change or delete it.

20.Withdraw consent and restriction of processing

If you wish to withdraw your consent in the middle of your services, then you can do this by connecting with us via email. Upon receiving your email, we will review it, and we can request you verify your identity. Upon verification, we can withdraw consent for which request was made. In this manner, we will stop further processing of your personal information.

21.Objection to processing

When your data is used for processing (direct marketing), you can ask us anytime to cease your data, and this can be done by sending us an email, so that we can process your data.

On the other hand if you do not allow us to collect your personal information then it might be the case where you tend to deprive us of our certain features. Therefore if you are looking to take all the benefits of our Go- Live features then you must allow us to process every detail of yours.

If the collection of private information is mandatory, we will clarify the point of collection so that you can make a knowledgeable decision on whether or not to participate. We may take 30 days from the date of receipt of a request to complete your requests. But, if the character of the requests is excessive or would require significant attempts, then you might also ask for an extension of 60 days via giving a previous note to you with the purpose for the extension.


If you have any complaints regarding our policy, you can reach us, and we will help you solve your query. You have full right to complain about the data processing activities carried out by SocioMee.


We follow children’s privacy and do not aim to target children below 18 years of age. This means we do not collect any information about the children. Hence if your children are using SocioMee Go- Live  without your prior information and sharing it, you can reach us. You can raise your consent to delete their shared information, and we take utmost care to solve your problem.

Children below the age of 18 must use Go- Live by undertaking the consent of their parents or login into their parent’s account.

23.Data transfer, storage and processing information

We do operate globally and even share your details with our affiliates or third parties in locations all across the globe. Also, we take utmost care to protect your details or tighten your privacy about your data shared or processed by us. We take reasonable steps to safeguard all of your necessary information. Further, when it comes to sharing personal information from the European Union, we do consider standard contractual clauses approved by the European Commission.

24.Data transfer, storage and processing information

We do operate globally and even share your details with our affiliates or third parties in locations all across the globe. Also, we take utmost care to protect your details or tighten your privacy about your data shared or processed by us. We take reasonable steps to safeguard all of your necessary information. Further, when it comes to sharing personal information from the European Union, we do consider standard contractual clauses approved by the European Commission.

25.Security measures

We take suitable safety features to protect in opposition to unauthorized access to or unauthorized alteration, disclosure or destruction of your information. Those include internal evaluations of our records collection, garage and processing practices and security measures, which includes appropriate encryption and physical safety features to protect in opposition to unauthorized get entry to to structures wherein we shop nonpublic facts.

The information on Sociomee Go-Live Services is securely stored within our controlled database. 

26.Updates and changes

We may change our privacy policy occasionally, so you need to keep an eye out if we are coming up with some new changes. 

At our sole discretion, we reserve the right to modify the terms of this Privacy Policy from time to time to ensure compliance with applicable laws (“Updated Terms”). 

The up-to-date terms will be powerful immediately and shall supersede those terms of this privacy coverage. We will no longer be responsible for informing you of any adjustments to this privacy policy except if the adjustments made to the policy drastically influence your rights or as may be required through regulation. You shall be entirely accountable for reviewing the private coverage from time to time for any adjustments.

By continuing to use Go- live after the updated terms have been published, you affirm your agreement to the updated terms.

26.Contact Us:

Don’t hesitate to contact us if you have any questions regarding our Cookie Policy.

Via Email: support@sociomee.com